Help Center

Help Center

Looking for answers to the most popular questions? Look no further! Our how-to guides and more offer all the information you need.

應用程式

有關我們移動應用程式的所有詳細信息，包括使用提示、故障排除及其功能概述。無論您是新用戶還是希望優化您的體驗，都可以在這裡找到您需要的一切！

SIM卡

了解有關虛擬 SIM 卡的兼容性和使用情況的重要資訊。尋找有關裝置相容性的詳細資訊並取得充分利用虛擬 SIM 卡體驗的指導。

其他

探索與增強行動體驗相關的其他幫助主題！從虛擬 SIM 卡的使用到故障排除，找到全面的幫助來優化您的整體行動體驗。

Popular topics

How Can I Request a Refund? ››

Can eSIM be used in IoT (Internet of Things) devices? ››

Transfer eSIM From Old Phone To New Phone ››

Is there an eSIM for my desired country? ››

How do I install the Red Bull MOBILE eSIM on an Android device? ››

How can I get an eSIM from Red Bull MOBILE? ››

How can I top up my eSIM? ››

When can I uninstall my eSIM? ››

Where can I see how much data I have used? ››

Do I need a SIM card to move to eSIM? ››

Can I use my old eSIM again? ››

Can I reinstall my eSIM? ››

How to delete an eSIM account ››

Can I use two eSIM at the same time? ››

Does an eSIM come with a phone number? ››

My QR code isn’t working. What should I do? ››

What should I do if I’ve deleted or lost the QR code for my eSIM? ››

Exhausted all data or days of validity on my eSIM ››

Can I use an eSIM and a regular SIM card at the same time? ››

Can I receive SMS and calls with my data-only eSIM? ››

Can I install the same eSIM on multiple devices? ››

Can I access all apps and websites with my eSIM from Red Bull MOBILE? ››

How to use WhatsApp internationally ››

How to check if my iPhone is unlocked to use it abroad ››

What can I do if the eSIM is stuck on activating on my iOS device? ››

Where can I find the ICCID number from my eSIM? ››

How many eSIMs can I install on my device? ››

– Can I use tethering (Personal Hotspot) with eSIM? ››

How can I remove an eSIM from my iOS device? ››

我可以刪除並重新安裝我的 eSIM 應用程式嗎？ ››

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