What can I do if the eSIM is stuck on activating on my iOS device?

Sometimes, users may encounter a problem where an eSIM can get stuck during the activation process on an iOS device. This typically occurs when you have installed an eSIM but haven’t yet arrived at your destination country or region of use. 

It is important for users to know that the eSIM is fully installed, even if it displays “activating” or “activation failure.”. The activation process is expected to finish when you reach your destination and are within the network coverage area.

While the eSIM remains stuck on activating, you should still be able to use other features that don’t require network connectivity. 

Upon arriving at your destination and the device connects with the local network coverage, the eSIM should activate successfully, and you will be able to fully utilize your eSIM for network-related services.

If you need more assistance, please drop us an email at support@redbullmobile.com.