Data Privacy at

Your data is in safe hands

General Information

On May 25, 2018, the new EU General Data Protection Regulation (EU GDPR for short) came into force. This regulation primarily serves the “protection of natural persons with regard to the processing of personal data”. For Red Bull MOBILE, too, the secure and sensitive handling of data is a top priority. We have also submitted to the Code of Conduct for Internet Service Providers (ISP). These rules of conduct address industry-specific peculiarities resulting, for example, from regulation in the telecommunications sector. You can find more information here.

You want to define your Red Bull MOBILE privacy settings yourself?

You can view and manage your data yourself at any time. Your account is protected by your personal password. Take good care of it – it’s the only way to keep your personal data safe. You are also welcome to contact us personally – by mail or directly in the app – to change your settings.

Privacy at Red Bull MOBILE

It is very important to us to handle your data securely. An essential part of this is to make our regulations regarding data protection transparent for all concerned.
The responsible party for data processing is A1 Telekom Austria AG, Lassallestraße 9, 1020 Vienna. You can also reach our data protection officer(s) at this address.
A1 always complies with current guidelines and laws and, of course, only uses your data if there is a suitable legal basis for doing so. Privacy policy of Red Bull MOBILE

Opt-out Service

A1 Telekom Austria AG only uses data for the evaluation of analyses in accordance with legal requirements if this data is either not personal (e.g., operational data) or has been anonymized. Anonymization prevents any subsequent inference to your person. In analyses, this anonymized data is aggregated according to different topics and non-personal statistics are derived from it (e.g.: numbers, totals, frequencies, distributions, durations,…). This anonymous data is used in particular for traffic flow analyses, so that, for example, rescue forces can be placed more effectively at major events.

Anonymization is carried out using technical processes and measures in such a way that any conclusions about a specific person are ruled out and it is also not possible to reconstruct a reference to a person. The measures applied were developed together with independent experts and scientific institutions with regard to their functionality and the security of the anonymization.

For traffic flow analyses and statistical evaluations, data is used in anonymized form that indicates the cell in which a mobile device is logged into the mobile network. The underlying data is technical operating data of the mobile communications network (signaling channel) and does not include the call number or customer master data.

In addition to the legal obligations regarding data protection and data security, A1 Telekom Austria AG also offers you the option of voluntarily objecting to the use of your anonymized data (opt-out service).

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