What should I do if I’ve deleted or lost the QR code for my eSIM?

What should I do if I’ve deleted or lost the QR code for my eSIM?

If you cannot locate your QR code or have deleted it by mistake, please get in touch with our customer care team by sending an email to support@redbullmobile.com (Please note, support is provided in English and German language only!) or via our online chat on our website https://esim.redbullmobile.com/ , and we’ll resend the code to you.

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Scan the code with the camera on your smartphone to download the app.