FAQ
When should I buy the package?
You should install the eSIM and buy the package before you cruise. The package is valid for 30 days after activation – so some days upfront would be perfect. You can top up the packages every time. (For toping it up you need connectivity – so do it on land or as long as you have connectivity with use)
In the Red Bul MOBILE App you will see how much data you have already used.
How is the service delivered?
The Dream cruise ship has a connection to a satellite internet provider.
On your Dream cruise ship we have a 4G network which connects to your handset.
(Note: it is NOT a Wi-Fi service, but the connection comes via your eSIM from Red Bull MOBILE)
Why should I use Red Bull MOBILE on sea?
Red Bull MOBILE is simple and hasslefree roaming for affordable prices.
No bill shock, just prepaid.
What have I take into account on sea?
Please take into account that you have to switch off the data roaming from you primary SIM card.
In your settings you should activate the Red Bull MOBILE for mobile data.
為確保功能正常,您應該在登上游輪之前購買並安裝 eSIM。 您將需要互聯網連接來設置您的數據計劃,因此建議您將計劃設置在互聯網信號較強的地方。
套餐在啟動后 30 天內有效。 當您用完 80% 的數據時,我們會通知您,這樣您就不會在沒有任何數據的情況下陷入困境。 一旦您的數據最終用完,您將收到另一個通知。
在Red Bull MOBILE應用程式中,您還將看到您已經使用了多少數據。
TELENOR MARITIME 套餐在哪裡工作?
這項服務是與我們的海事通信合作夥伴TELENOR MARTIME合作為您提供的