Stay connected while cruising from Port of Costa Maya
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Stay Connected in Mexico — On Land and At Sea
When you’re on land in Mexico, including the Port of Mahahual, also known as the Costa Maya Cruise Port, stay connected with your Red Bull MOBILE eSIM.
Once your cruise ship sails beyond the 12 nautical mile limit, you are no longer connected to Mexico’s terrestrial mobile networks. At that point, you have to switch to a maritime package, data is available for €15 per GB while at sea.
The Port of Costa Maya is a purpose built cruise port, located approximately 3km from Mahahual beach village. The village is a laid-back beach town and just a short taxi ride from the port. A walk to town might be too far, it is about 30-40 minutes.
The port offers a shopping and entertainment complex right at the dock with restaurants, bars, souvenir shops, swimming pools and “swim-up” bars. It was designed like a themed Mexican village, mainly for cruise passengers.
With an eSIM for travelers from Red Bull MOBILE, you can stay connected from the moment you arrive, making it easy to navigate the area, book tours, or share unforgettable moments online without relying on public Wi-Fi.
The port is located in the state of Quintana Roo, southeastern Mexico, close to the small coastal village of Mahahual, about 2–3 km away.
It features a very modern cruise terminal with multiple berths for large ships (up to 3–4 at once). It is very tourist-oriented, therefore not very authentic.
The port is a purpose-built cruise port, designed specifically for large cruise ships rather than cargo or ferries.
Shuttle services are not available, taxis are the main option to get around.
Having mobile data with a Mexican eSIM allows visitors to quickly order transportation, use maps, or communicate with tour operators—especially helpful when ships dock at different terminals.
Ships Calling at Port of Costa Maya Port
Discover all cruise ships that regularly call at Port of Barcelona. From luxury liners to major cruise lines – here is the complete fleet.
Sights & Excursions (Perfect for a One-Day Cruise Stop)
A cruise stop at the Port of Costa Maya offers walks along the beach promenade in Mahahual, relax on the beach or pick a beach club (they provide lounge chairs, umbrellas, food & drinks).
The easiest way to get to the sights is to book excursions through your cruise line or with local operators.
Look for snorkeling excursions along the local reefs or visit the Chacchoben Mayan ruins. Keep in mind, these are 5-7 hour excursions – check with your cruise line about departure times and book through your cruise line to avoid stressful time tables.
Taxi fares should be negotiated up-front, and are usually for the car, not per person. Ask if it includes round-trip or one-way. Agree on a price up-front.
Most tours start within 30–60 minutes of arrival and are designed to fit cruise schedules. Having mobile data via a Mexican eSIM makes it easy to confirm pickup locations, receive digital tickets, or contact operators if your ship arrives at a different pier than expected.
Stress-Free Return to the Ship
Returning to your cruise ship on time is always a priority. Most experienced tour operators in Mexico plan their excursions around cruise schedules, but having reliable mobile internet adds an extra layer of security.
With a Red Bull MOBILE eSIM, you can:
Monitor traffic and travel times
Contact your tour provider or taxi service
Receive last-minute schedule updates from your cruise line. This ensures a smooth, worry-free return to the port—so you can enjoy your day without constantly checking the clock.
Going ashore in Port of Costa Maya?
* Onboard use only on supported ships (not for on-land roaming)
How to get the free eSIM for Port of Costa Maya
Download the Red Bull MOBILE eSIM App
Go to the app store and download the app for iOS or Android. The app will tell you if your device is compatible.
Set up your eSIM
Start the app and follow the instruction to set up an eSIM on your smartphone.
Select your destination and your bundle
Choose the plan that suits you best and buy your eSIM card directly in the app. The first 100MB are completely free of charge!
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You can go ahead and download the Red Bull MOBILE eSIM app from https://esim.redbullmobile.com/app
When you’ve used up 80% of your data, we’ll let you know — so you won’t get stuck without any. You’ll get another notification once your data has finally run out.
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